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Thank you for choosing Sarafrs Jewellery for your jewelry needs. We strive to ensure that your experience with us is as seamless and enjoyable as possible. Below you will find our Shipping & Delivery Policy detailing how we handle the shipment and delivery of your precious purchases.

Shipping Methods:

We offer a range of shipping methods to accommodate your needs:

  1. Standard Shipping: Our standard shipping option ensures reliable delivery within 7-10 business days from the date of purchase.
  2. Express Shipping: For those who need their orders expedited, we offer express shipping with delivery within 6-9  business days.

Order Processing Time:

Orders are processed and dispatched within 4 business days from the date of purchase. Please note that orders placed after 10 AM EST will be processed on the following business day.

Shipping Rates:

Shipping rates vary depending on the selected shipping method, the destination of the package, and the total weight of the order. The shipping cost will be calculated and displayed during the checkout process before you finalize your purchase.

Tracking Your Order:

Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to track your package's journey. You can use this tracking number to monitor the progress of your delivery in real-time.

International Shipping:

We offer international shipping to select countries. Please note that international orders may be subject to customs duties, taxes, and other fees imposed by the destination country. These charges are the responsibility of the recipient and are not included in the purchase price or shipping cost.

Delivery Timeframes:

Delivery times may vary depending on the shipping method selected and the destination of the package. While we make every effort to ensure timely delivery, please understand that unforeseen circumstances such as customs delays or extreme weather conditions may impact delivery times.

Delivery Address:

Please ensure that the shipping address provided during checkout is accurate and complete. We are not responsible for orders shipped to incorrectly provided addresses or for any delays resulting from incomplete or inaccurate shipping information.

Delivery Attempts:

Our shipping partners will attempt delivery to the provided address. If delivery is unsuccessful, a notification will be left, and arrangements for redelivery or pickup may be necessary.

Lost or Stolen Packages:

In the unfortunate event that your package is lost or stolen during transit, please contact our customer service team immediately. We will work with the shipping carrier to investigate the issue and facilitate a resolution.

Contact Us:

If you have any questions or concerns regarding our Shipping & Delivery Policy, please don't hesitate to contact our customer service team. We are here to assist you and ensure that your shopping experience with Sarafrs Jewellery is nothing short of exceptional.

Email: support@sarafrsjewellery.com

Sarafrs Jewellery reserves the right to update or modify this Shipping & Delivery Policy at any time without prior notice.