Sarafrs Jewellery ("we," "our," or "us") operates the website www.sarafrsjewellery.com (the "Site"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines the types of information we collect from you, how we use that information, and the measures we take to protect your information.

1. Information We Collect

We collect various types of information from our customers and visitors to the Site:

• Personal Information: When you make a purchase, create an account, or contact us, we may collect personal information such as your name, email address, phone number, billing and shipping addresses, and payment information.
• Usage Data: We collect information about how you use our Site, including your IP address, browser type, operating system, referring URLs, and pages viewed.
• Cookies and Tracking Technologies: We use cookies and other tracking technologies to enhance your experience on our Site. Cookies are small data files that are stored on your device. You can manage your cookie preferences through your browser settings.
  
  

2. How We Use Your Information

We use the information we collect for the following purposes:

• Order Processing: To process and fulfill your orders, including shipping and handling, and to communicate with you about your orders.
• Customer Service: To provide you with customer support and respond to your inquiries.
• Personalization: To personalize your experience on our Site, including displaying content and advertisements that are tailored to your interests.
• Marketing and Promotions: To send you promotional materials and newsletters, if you have opted in to receive them. You can opt-out of receiving these communications at any time.
• Analytics: To analyze and improve the performance of our Site, understand user behavior, and enhance our products and services.
• Security: To protect our Site and users from fraud, unauthorized access, and other security issues.
  
  

3. Sharing Your Information

We may share your information with third parties in the following circumstances:

• Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, shipping, marketing, and data analysis.
• Legal Compliance: We may disclose your information if required by law or in response to a valid legal request, such as a subpoena or court order.
• Business Transfers: If we undergo a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
• Consent: We may share your information with third parties if you have given us your consent to do so.
  
  

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. We use encryption and other security technologies to safeguard your data. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

You have certain rights and choices regarding your personal information:

• Access and Update: You can access and update your personal information by logging into your account on our Site.
• Opt-Out: You can opt-out of receiving marketing emails from us by following the unsubscribe instructions in the emails or by contacting us at support@sarafrsjewellery.com.
• Cookies: You can manage your cookie preferences through your browser settings. However, disabling cookies may affect your ability to use certain features of our Site.
• Data Deletion: You can request that we delete your personal information by contacting us at support@sarafrsjewellery.com. We will comply with your request to the extent required by law.
  
  

6. Children's Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post any changes to this Privacy Policy on our Site, and the revised policy will be effective as of the date it is posted. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

8. International Users

If you are accessing our Site from outside India, please be aware that your information may be transferred to, stored, and processed in India where our servers are located and our central database is operated. The data protection and other laws of India might not be as comprehensive as those in your country. By using our services, you consent to your information being transferred to our facilities and to the third parties with whom we share it as described in this Privacy Policy.

8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or the content of these websites. We encourage you to review the privacy policies of these third-party websites before providing any information to them.

10. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of India. Any disputes arising under or in connection with this Privacy Policy shall be subject to the exclusive jurisdiction of the courts located in Kolkata, West Bengal.

11. Consent

By using our Site, you consent to the collection, use, and sharing of your information as described in this Privacy Policy. If you do not agree with this policy, please do not use our Site.

12. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we no longer need your information, we will take reasonable steps to delete or anonymize it.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Sarafrs Jewellery P/16, Kalakar Street, Om Tower Kolkata, West Bengal 700007 Phone: +91 8274952026 Email: support@sarafrsjewellery.com